Each piece is unique, with a graceful canopy hand spun from a brass alloy that is rich in copper, resulting in a warm, nuanced finish. Nestled inside is a hand-blown tablet in our proprietary nude toned glass; the interplay of this bespoke glass with the spun brass creates a quality of light that is quietly spectacular.
Dimension:
- Width: 24" Dia
- Height: 11" H
- Weight: 35 lbs
Specification：
- Material: Metal & Glass
- Finish: Burnished Brass
- Light Number: 1
- Light Source: E26 (Dimmable)
- Light source color: Warm white 2700K
- Certification: UL/CE/SAA
- Application: Living Room, Dining Room, Bedroom, Hotel Hallway, Foyer Entryway
At Luxelightings, we are committed to providing a seamless shopping experience. We offer Free Shipping on all orders to ensure you receive high-quality lighting without extra costs.
1. Shipping Scope
We currently provide shipping services exclusively within the United States. At this time, we do not offer international shipping to other countries or territories.
2. Estimated Delivery Time
The total time to receive your order consists of two parts: Processing Time and Shipping Time.
Order Processing Time We aim to dispatch your order from our facility within 3 to 5 business days. During this time, we perform quality checks and securely pack your items.
Shipping Time Once dispatched, your order will typically arrive within 7 to 14 business days, depending on your specific location.
Estimated Total Delivery = Processing Time (3-5 days) + Shipping Time (7-14 days).
3. Shipping Methods
To ensure your products arrive safely and in perfect condition, we only use reliable, traceable carriers, including:
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DHL
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UPS
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FedEx
4. Order Tracking
You will receive an automated shipping confirmation email once your package is on its way. This email will include a unique tracking number.
Please note that tracking numbers typically become active within 24 hours of shipment, though it may take 48 to 72 hours for the carrier to update the status on their website. If you cannot track your package after this period, please contact us, and we will resolve the issue within 48 hours.
5. Taxes and Customs Duties
The price you see at checkout is the final price you pay. All our product prices already include all customs duties and taxes. You will not be charged any additional fees upon delivery.
6. Damage in Transit
While we pack our lighting fixtures with extreme care, breakage can occasionally occur during transit. Please do not worry—we take full responsibility for shipping risks.
If your item arrives damaged, please contact us immediately with photos of the damage. We will arrange and send free replacements to you as quickly as possible.
7. Important Notes
During peak shopping seasons, holidays, or extreme weather events, processing and shipping times may be slightly extended. We appreciate your patience during these periods.
8. Contact Information
If you have any questions regarding your shipment, our team is here to help 24/7:
Address: 502 W 7th St ste 100, Erie Pennsylvania 16502, US
Email: support@luxelightings.com
Phone: +1(503)442-9849
Business Hours: 24/7 (Monday-Sunday)
Thank you for choosing Luxelightings. We are committed to providing exceptional lighting products and outstanding customer service. We understand that sometimes you may need to return or exchange an item, so please review our policy below.
1. Conditions for a Full Refund
We offer a full refund of the actual purchase price for returned products that meet the following requirements:
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The return is initiated within 30 days of receipt.
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All products and components are returned together in their original packaging.
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Items are in new, undamaged condition and have not been installed or assembled.
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Lamp fixtures and shades must be wrapped in their original materials. (Please note: light bulbs are provided as complimentary gifts and are not covered by warranty or eligible for refund).
2. Exceptions to Returns
We cannot accept returns or be held responsible for the following:
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Products that have already been installed, wired, or assembled.
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Items that are not returned in their original packaging.
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Customized products or special orders made specifically to your requirements.
3. Damaged or Defective Merchandise
At Luxelightings, we take great care to ensure your lighting arrives safely. Please inspect your package immediately upon arrival. If you receive a damaged or defective item, please contact us at support@luxelightings.com within 48 hours.
You will have two options:
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Full Refund: You may return the damaged product for a complete refund.
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Replacement: We can send you replacement parts or a brand-new unit free of charge. We will cover all shipping costs for confirmed quality issues.
Important: Please do not discard any broken items or packaging materials until the issue is resolved.
4. How to Initiate a Return
Please follow these three steps to process your return:
Step 1: Contact Us Reply to your order confirmation email or message us at support@luxelightings.com. State the reason for your return and whether you prefer a refund or an exchange. Our specialist will provide the correct return address. Do not ship to a different address without our confirmation, as we cannot process refunds for items sent to unauthorized locations.
Step 2: Packaging Ensure all parts of the returned item are securely sealed in their original boxes, including all padding and manuals.
Step 3: Shipping Please take photos of the inside and outside of the package before shipping as a record of its condition. We recommend using a traceable shipping service and purchasing insurance, as we are not responsible for damage occurring during the return transit.
Shipping Costs: You are responsible for paying the return shipping costs upfront. If the return is due to a confirmed quality defect or shipping damage, we will refund your shipping expenses after inspecting the item.
5. Exchanges
Exchanges are processed as a return of the original item and a new purchase of the replacement. Please note that customized items are not eligible for exchange.
6. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Timeline: Approved refunds are processed within 10 business days.
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Method: The credit will be applied to your original payment method.
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Note: Depending on your bank or credit card provider, it may take additional days for the refund to reflect in your account.
7. Order Cancellation
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Non-Customized Orders: You can cancel your order for a full refund any time before it ships. No fees apply. Once the product has shipped, the order cannot be canceled and must be handled as a return.
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Customized Orders: Customized products cannot be canceled once production or processing has begun.
8. Contact Us
If you have any questions, suggestions, or concerns regarding your order, please reach out to us:
Address: 502 W 7th St ste 100, Erie Pennsylvania 16502, US
Email: support@luxelightings.com
Phone: +1(503)442-9849
Business Hours: 24/7 (Monday-Sunday)