This Privacy Policy explains how Luxelightings (the “Site”, “we”, or “our”) collects, uses, and protects your Personal Information when you visit or shop with us.

1. Information We Collect

We collect various types of data to provide you with a high-quality shopping experience.

Device Information When you access the Site, we automatically collect data about your device, including your web browser version, IP address, time zone, and cookie data. We also track which products you view and how you navigate the Site to improve our website performance. This information is shared with our processor, Shopify.

Order Information When you make a purchase, we collect your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. We use this to fulfill your orders, process payments, arrange shipping, and send you order confirmations.

Support Information If you reach out to our customer service team, we collect any information you provide during that interaction to help resolve your inquiry.

2. Minors

Luxelightings is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent and believe your child has provided us with information, please contact us at support@luxelightings.com.

3. Sharing Your Information

We share your data with service providers who help us operate our business. For instance, we use Shopify to power our online store. We may also share information to comply with legal obligations, such as responding to a lawful request or protecting our company’s rights.

4. Data Use And Retention

We use your information to offer products, process payments, and keep you updated on your orders. We will retain your personal records as long as necessary for our business operations, unless you request that we delete this information.

5. Your Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have the right to access the personal data we hold about you. You may also request that your data be corrected, updated, or deleted.

To exercise these rights, or if you have questions about how your data is transferred internationally (e.g., to the United States or Canada), please contact us via the email provided below.

6. Cookies

Cookies are small files downloaded to your device that remember your preferences (like your region or login info). We use them to optimize your browsing experience. You can manage or block cookies through your browser settings, though some parts of our site may not function perfectly without them.

7. Do Not Track

Please note that we do not change our data collection methods when we see a “Do Not Track” signal from your browser, as there is no industry-wide standard for these signals yet.

8. Policy Changes

We may update this policy occasionally to reflect changes in our business practices or for legal and regulatory reasons.

9. Contact Us

For more information or to make a complaint, please contact us:

Address: 502 W 7th St ste 100, Erie Pennsylvania 16502, US
Email: support@luxelightings.com
Phone: +1(503)442-9849
Business Hours: 24/7 (Monday-Sunday)